Patient Safety System
Since the JCT(Joint Commission of Taiwan) was commissioned by the Ministry of Health and Welfare (MOHW). The outcome of patient safety has become mature and steady in health organization.
Patient Safety Promotion
In Taiwan, patient safety work began in 2002 after the injury and death of a number of patients as a result of improper clinical practices of several healthcare institutions, which revealed problems in healthcare safety in Taiwan. To protect patient safety, the Ministry of Health and Welfare (MOHW) officially formed the Patient Safety Committee in February 2003 in collaboration with the healthcare industry, the government and academia. The mission of this committee is to integrate and initiate a series of measures for promoting patient safety, to aggressively connect with the world, and to participate in international patient safety activities, aiming to keep pace with the latest development trends of patient safety in the world for the reference of domestic healthcare institutions to enforce patient safety and encourage people's participation.
Since the program was launched in 2003, patient safety work has been promoted for the following goals:
To establish national patient safety goals. The Annual Patient Safety Goals of year 2014-2015 are:
1. Medication Safety
2. Infection control /Hand hygiene
3. Surgery safety
4. Falls prevention
5. Encourage reporting
6. Hand-over and transportation safety
7. Patient involvement
8. Tube Safety
- To continuously promote and assist healthcare organization in enforcing patient safety.
- To encourage people's participation in, and continuously promotion of, the national patient safety week.
- To implement the Taiwan Patient-Safety Reporting System to create a positive reporting culture.
- To hold education and training courses and establish a patient safety information network for promotion of information exchange.
Patient Safety Culture
A positive patient safety culture is the core and foundation for healthcare organizations to promote patient safety, and patient safety indicators are visionary. Therefore, by combining the patient safety indicators collected after accidents related to patient safety with patient safety measurement, this can help healthcare organizations to perceive the risk factors of patient safety in advance and thereby to stage early interventions. Also, continuous self-inspection of the patient safety culture can help in optimization efforts.
The TJCHA implemented the Patient Safety Culture Survey (PSCs) in 2009 to provide an easy-to-operate and real-time survey tool for surveying patient safety culture for the following reasons: the cost and expense needed for implementing patient safety inspections, inspections conducted by a third party can get true data more easily due to respondents answer the questionnaire items free from the pressure of superiors.
TJCHA also provide pre-survey presentations and results feedback seminars for the PSCs participants to understand how to operate the system, and the methods and results of data analysis. TJCHA also holds survey result application workshop to provide a platform for healthcare organizations to share with others and learn from others experiences in patient safety culture.