Health Check-Up Program Certification
In recent years, healthcare institutions heavily invested in health check-up-related services in Taiwan. Health examination check-up services are offered from basic checks to in-depth, comprehensive services. The Joint Commission of Taiwan (JCT) launched the Health Check-Up Certification program in 2011 to improve health check-up quality of healthcare institutions. The goal of the program is to ensure patient safety during health check-ups. Therefore, the certification process aims to look at the health check-up process from a recipient’s perspective and explore the safety and professionalism of the healthcare professionals, while encouraging the institution to develop information management, improve efficiency, and provide recipient-oriented and customized tracking management. These efforts build a trustable, high-quality brand reputation for health check-up institutions. Therefore, the certification is taken as a primary reference for consumers in their selection of health check-up institutions.
By joining the Health Check-Up Certification program, healthcare institutions can assess their needs in team integration, strengthen the interdisciplinary cooperation mechanism, maintain a consistent standard operational procedure, improve their customer satisfaction, and improve their service quality while pursuing for excellence and promoting their institutional branding.